Privacy Policy
Welcome to Motexe. Your privacy is important to us. This Privacy Policy explains how Motexe ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase from motexe.shop.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or place an order on our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely by third-party payment providers)
- Order History
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies and Similar Technologies
- Website Usage Data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products to your address
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Respond to customer inquiries
Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Enhance your shopping experience
- Analyze website traffic
- Maintain website security
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties, including:
- Payment Gateway Providers
- Shipping & Courier Partners
- IT and Website Service Providers
- Government or Legal Authorities when required by law
These third parties are permitted to use your information only to perform services on our behalf.
Payment Security
Payments made on motexe.shop are processed through secure third-party payment gateways.
We do not store your debit card, credit card, CVV, UPI PIN, or internet banking credentials on our servers.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
Although we strive to protect your data, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our policies
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent where applicable
- Contact us regarding your privacy concerns
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date. Continued use of the website after changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Motexe
Owner: VANITABEN PRAKASHBHAI BARAIYA
Website: motexe.shop
Email: motexe15@outlook.com
Phone: +91 8320038005
Business Address:
Floor No.: FF
Building No./Flat No.: 30A
Name of Premises/Building: JANTA PLOT
Road/Street: Postal Society Road
Nearby Landmark: Ashirwad Nutrients
Locality/Sub Locality: Nutan Nagar
City/Town/Village: Mahuva
District: Bhavnagar
State: Gujarat – 364290
India